Overview

The Restaurant Supervisor is responsible for supervising the Restaurant Team and ensuring the Team meets and exceeds guests' expectations by supervising, coaching, training, and mentoring under the supervision of the Assistant General Manager.

This role will pay an hourly wage of $17.

For PT roles : Benefits : 401(k) savings plan and 401(k) matching.

job expires 7 / 31 / 2024

About the Venue

OVG Hospitality partners with Winstar World Casino to provide hospitality guest services at Gran Via Buffet. Our goal is to provide our guests with a GREAT experience when they join us for a meal.

Responsibilities

• Supervises the team in maintaining a clean and presentable work area. Ensures the venues are stocked and prepared for service at all times.
• Conducts end of shift reports for cashiers on shift.
• Coordinates in troubleshooting technical problems with Point of Sale (POS) system, facilities, equipment etc., and contacts for appropriate support, as necessary.
• Provides on-going supervision and mentoring to team members.
• Must maintain excellent attendance and be available to work events and varied schedules per business need.
• All other duties as assigned by the managers and supervisors.
• Must maintain excellent attendance and be available to work events and varied schedules per business need.

Knowledge, Skills and Abilities :

• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash / credit transactions, cash reconciliation and product inventory.
• Ability to communicate with team members, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Communicates in a positive, respectful manner to both internal and external guests.

Qualifications

• Must be 18 years of age or older to work in Casino environment.
• Experience working in a supervisory capacity in a fast-paced restaurant a plus.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash / credit transactions, cash reconciliation and product inventory.
• All employees must obtain a valid gaming license from the State Gaming Agency prior to beginning work and are required to have the license renewed as mandated.

Last updated : 2024-05-01